• Management - A trusted partner in technology always at your side.
• Approach - A proactively planned solution is always better than reactive panic.
• Teamwork - A team of professionals that are passionate about your business.
• Technology - Choosing the right technologies that are reliable, yet cost effective.
• Focus - Outsourcing your technology allows you to focus on your core competency.
• Commitment - We will deliver what we promise, when we promise it.

Our account managers are not sales representatives sent in to sell you solutions you do not need.  Each account manager has a background in technology and is very knowledgeable in all faucets of the industry.  You will face many important decisions as your business continues to grow, and having an Intrcomm representative at your side will be an invaluable resource.  It is our challenge to thouroughly learn your business, so together we can determine how technology will help your business become more profitable.

Practicing 'proactive planning' rather than 'reactive panic' will not only save you money in the long run, but it will give you a piece of mind and ensure you are always on top of your technology needs.  Proactive planning is what ensures the solution implemented for you is not only the right one, but will also be there when you need it.  In order accomplish proactive planning, we have found that a sequence of steps has to be followed.

1. The first step Intrcomm takes is to send in a team of professionals to work with you to determine the status of your system now, and then determine where you would like it to be. What is important to you? Together, we will determine an end goal, or "Blue Sky" solution. With knowledge in your industry, and experience working with others in similar situations, Intrcomm can be an invaluable asset in this process.
2. Once we have determined the ultimate goal, the next step is to layout a path to get there. How do we get from where you are now, to where you want to be? Several variables determine the optimal path to the end goal, including time, resources, budget, and most importantly dedication. There will be hills and valleys on the way, but with a team of professionals at your side you can always be confident that anything is attainable.
3. Whether we have reached the finish line or are still on the way, we must constantly re-evaluate the situation to ensure we are still going in the right direction. New standards may have come along, or we might find that you have experienced a little growth along the way. Whatever the circumstances may be, Intrcomm will pro-actively work with you to make sure you are always prepared for the future. 

Together we will practice "Proactive Planning" rather than "Reactive Panic" to make sure your technology solutions are compliant and where you want them to be.  

The members you choose for your team are as important as the solutions you provide.  Many network technicians have built a reputation for making people feel uncomfortable whose technical skills may not be up to par.  This is not the case with Intrcomm team members.  Technicians who come to work for Intrcomm go through an extensive selection process.  For a first hand look at the type of people we seek and eventually hire, feel free to take a look at this recent job posting for a position in the MN office.  We are there to make your job easier, not the other way around.

Intrcomm offers solutions that best fit your needs, independent of any one product or vendor. With several years of experience using Windows and Linux technologies, Intrcomm has found that both platforms do particular tasks well. Based on cost, reliability, and years of evaluation, Intrcomm has developed one of the most cost effective, reliable solutions out there.

• Outsourcing allows you to focus on your core competency, thus making you more profitable.  The commitment required to keep up with technology is a full-time job and leaves you little time for anything else. Let Intrcomm provide you the means to focus on what you do well, while we look out for your best interests in technology.
• Intrcomm will not be a gatekeeper to your system. In an attempt to guarantee job security, some IT providers will safeguard the intricacies of your IT system so you become dependent on them. They may say "I cannot be replaced because with me leaves all knowledge of their IT system", and often times they are right. Through documentation and communication, we eliminate this dependency.
• The cost of an IT department includes management, administration, office space, and supplies in addition to the cost of an in-house technician. With a staff you now have to cover employment taxes, health care, and other hidden costs that go into employing personnel.  Intrcomm can provide superior service at a considerable amount less than the true cost of internal technical staff.
• Avoid the revolving door syndrome.  Anyone who has had to deal with the process of hiring and retaining an IT staff will know that this is not an easy process.  When a technician moves on, so does their knowledge of your system.  The time and resources to find and train someone new can get out of hand.